Do you need assistance?

The Prohibited customer service team is here to help! Our friendly and knowledgeable representatives are available via phone, email or chat.

Customer Service Hours:

Monday - Friday: 10:00AM - 11:00PM EST

Mailing Address:

253A NE 73rd ST
Miami, FL, 33138

Prohibited.com Customer Service

Support available in English & Spanish


For customers in North America, South America, Eastern Asia & Australia.


Live Chat

Chat directly with a Prohibited Customer Service representative.

Click here to start a chat with us.


Contact us by email anytime!

Send us an email support@prohibited.com

Affiliate Inquiries

For Affiliate Inquiries, please visit: https://www.v2profit.com

Wholesale/B2B Sales

For wholesale inquiries, please visit: https://www.vmrproducts.com/contact

Press & News Inquiries

For press inquiries, please email: press@prohibited.com

Contact the customer service team at Prohibited for help deciding which e cigarette or vaporizer to buy. Prohibited service representatives are available to answer your electronic cigarette questions and provide assistance Monday through Friday.